Why is customer service *so* bad now?

[Anonymous]

You should demand to speak with a manager.

[Anonymous]

I don’t find most service rude, I just find it increasingly incompetent and frustrating. Calling any kind of customer service line seems to invariably involve getting wrong answers and confusion that necessitate further calls.

[Anonymous]

Anonymous wrote:

Anonymous wrote:I’ve only had that problem with people abroad who answer the phone (my cell phone company, insurance, etc).

You are a liar and a troll. Customer Service people who are abroad are far more helpful than Americans.

?!?!
No. Absolutely not.
United’s line staffed by Americans is miles better than the one they have staffed out of India. It’s night and day.

[Anonymous]

1) Those working in-person jobs hate that they have to work in-person jobs knowing their peers are getting paid to work fake remote jobs from their kitchen table or bed. Totally understandable.

2) And the grifters working remote hate when you disrupt their fake laptop job and have them do some actual real work.